Frequently Asked Questions (FAQs)

Product 

Question: What type of hair do you provide?

Answer: We provide high quality gently processed South East (SE) and South East Asian (SEA) hair. See our blog post: Where is our hair from?

 

Question: Why don't you offer Mink, Brazilian, Peruvian, Malaysian hair etc?

Answer: These terms are gimmicks, a mink is a rodent and not enough people from Brazil, Peru or Malaysia give enough hair to fuel the market. Most hair comes from China, India, Vietnam, Cambodia, Myanmar (Burma). 

 

Question: What is the difference between Standard Swiss lace and HD Swiss lace

Answer: Standard lace is more detectable and durable, HD lace is less detectable as it basically melts into the skin and, however it is thinner and therefore more delicate. See our blog post: Standard Swiss Lace VS HD Swiss Lace

 

Question: What is the difference between a frontal and a closure

Answer: Closure is smaller, has enough lace for a small parting space - beginner friendly, doesnt require adhesive of any kind. The frontal has ear to ear lace, more parting space - suitable for experience wig wears, may require adhesive of any kind (gel or glues). See our blog post: Closure VS Frontal

 

Question: Do you offer bleached knots

Answer: No we do not as they can weaken the root of the hair, we do not want to compromise the integrity of the hair. If you do wish to bleach your knots we recommend you take you unit to a qualified professional.

 

Payment Methods

Question: Which payment methods do you accept?

Answer: We accept payment through Paypal

 

Question: What if I do not have a PayPal account

Answer: You do not need to have a PayPal account to pay. You can check out using Paypal using your credit/debit card only

 

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